NHTSA Complaint #10671331 — 2014 FORD EDGE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10671331
Vehicle 2014 FORD EDGE
Component VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident
Date Filed
Mileage 2,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MN

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THERE WAS EXCESSIVE FOG ON ALL OF THE WINDOWS AND THE WINDSHIELD DURING INCLEMENT WEATHER, CAUSING AN OBSTRUCTION TO THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 3/13/15*CN

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