NHTSA Complaint #10670557 — 2015 LINCOLN MKC

I LIVE IN THE MIDWEST AND IT WAS COLD OUTSIDE AND I WAS DRIVING HOME WITH MY BRAND NEW STATE OF THE ART LINCOLN. WHEN I WAS HEADING HOME MY CAR INDICATED LOW BATTERY, WHICH I ASSUMED WOULD CHARGE AS I CONTINUED TO DRIVE. NEXT THING I KNOW, EVERYTHING WAS TURNING OFF (ALL INTERNAL DISPLAYS, HEADLIGHTS, WIPERS, STEERING) DUE TO CONSERVING BATTERY WHILE I WAS ON A MAJOR INTERSTATE IN A BLIZZARD. I THOUGHT I WAS GOING TO DIE, ON THE INTERSTATE IN A BLIZZARD AT 60 MPH. I FINALLY GOT OVER TO THE SIDE OF THE ROAD AND IT WENT INTO PARK. THE DEALER CALLED AND STATED IT WAS A BAD ALTERNATOR. GREAT, MY ISSUE IS THE BATTERY VOLTAGE IS SO LOW THAT THE COMBINATION WITH TEMP AND ALTERNATOR EVERYTHING SHUT OFF IN SUCH A QUICK MODE IT GAVE ME NO TIME TO SAFELY EXIT OFF THE ROAD. THE CAR IS NOT DESIGNED TO SUPPORT THIS SITUATION AND I HAVE THE COLD CLIMATE PACKAGE, THIS IS WHY WE ARE PAYING A HIGH PRICE FOR ENGINEERS TO DO THEIR JOB AND UNDERSTAND HOW THE SYSTEMS ACT TOGETHER. HOW IS THE GOVERNMENT AND MANUFACTURE ALLOWING THIS SITUATION TO HAPPEN. MY LIFE AND BEING A MOTHER TO THREE KIDS IS MORE IMPORTANT THAN A SMALL COST REDUCTION.