NHTSA Complaint #10669829 — 2009 VOLKSWAGEN ROUTAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10669829
Vehicle	2009 VOLKSWAGEN ROUTAN
Component	ELECTRICAL SYSTEM
Date of Incident	September 12, 2013
Date Filed	January 3, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

OUR 2009 ROUTAN RANDOMLY LOSES POWER AND THE ENGINE ATTEMPTS TO TURN OFF WHILE DRIVING. THIS HAS HAPPENED AT LEAST FIVE TIMES IN THE PAST YEAR. OUR ROUTAN IS PART OF THE IGNITION SWITCH RECALL, WHICH SHOULD FIX THIS PROBLEM, YET MORE THAN SIX MONTHS AFTER THIS POTENTIALLY DEADLY RECALL WAS ISSUED, VOLKSWAGEN HAS NOT OFFICIALLY ISSUED A REPAIR, SO OUR DEALERSHIP WILL NOT REPAIR. WE HAVE CONTACTED VOLKSWAGEN DIRECTLY, AND ALL WE HAVE BEEN TOLD IS "WE ARE STILL WAITING FOR MORE INFORMATION." CONSIDERING VOLKSWAGEN ISSUED THIS SAME RECALL ON THE 2010 ROUTAN MORE THAN THREE YEARS AGO AND SHOULD BE FAMILIAR WITH THE REPAIR, I FIND THIS UNACCEPTABLE. IT IS A LAWSUIT WAITING TO HAPPEN. *TR

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