NHTSA Complaint #10669812 — 2008 LEXUS RX350

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10669812
Vehicle	2008 LEXUS RX350
Component	STRUCTURE
Date of Incident	May 14, 2014
Date Filed	January 3, 2015
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DASH BOARD BEGAN TO CRACK SHORTLY AFTER WE PURCHASED THE CAR IN MARCH OF 2012. AT THAT TIME I THOUGHT THAT THE PREVIOUS OWNER MIGHT HAVE HIT THE DASH WITH HIS FIST STARTING THE PROBLEM. HOWEVER, THIS WAS NOT THE CASE. THE DASH CONTINUED TO CRACK IN MULTIPLE PLACES AND CHUNKS OF THE VINYL STARTED TO FALL OFF LEAVING THE FOAM UNDER THE DASH COVERED EXPOSED. WITH THE RECENT PROBLEMS WITH AIR BAGS, I FEARED THAT IF THE AIR BAG WENT OFF IT COULD SEND DASH PIECES FLYING EVERYWHERE POSSIBLE CAUSING INJURY. I CONTACTED LEXUS, THEY ARE AWARE OF THE PROBLEM BUT THEY REFUSED TO DO ANYTHING ABOUT IT. *TR

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