NHTSA Complaint #10644978 — 2008 LEXUS RX350

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10644978
Vehicle	2008 LEXUS RX350
Component	STRUCTURE
Date of Incident	October 15, 2014
Date Filed	October 15, 2014
Mileage	66,653 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TODAY, AS I WAS CLEANING MY SUV, A LEXUS 2008 RX350, I 1ST NOTICED THAT THE COVERING PLASTIC BOOTH, AT THE OPENING HATCH/LATCH, WAS MELTING. SINCE THAT WAS NOT EXPECTED, I WENT ONLINE AND SEARCHED FOR THAT SAME ISSUE, TO FIND OUT THERE HAS BEEN OTHER SIMILAR REPORTS. I'M CONCERN THAT AN ELECTRIC OVERHEATING MAY HAVE CAUSED THAT MELTING, WHICH COULD CAUSE A FIRE OR SOMETHING WORSE TO THE CAR AND EVEN DANGEROUS TO ANY HUMAN OR LIVING THING. THROUGH THE ONLINE RESEARCH, I DISCOVERED THAT LEXUS HAS REFUSED TO RECALL THE AFFECTED VEHICLES TO "FREELY" REPLACE THE PROBLEM, BUT WILL REPLACE THE ITEM FOR OVER $100. BY MEANS OF THIS COMPLAINT, I WOULD LIKE TO REQUEST A DETAILED INVESTIGATION OF THAT PROBLEM AND THE PROPER FIXING OF SUCH PART WITHOUT HAVING THE CONSUMER TO BEAR ANY COSTS. *TR

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