NHTSA Complaint #10667479 — 2007 FORD EDGE

THE 2007 FORD EDGE AWD 93,000 MILES DEVELOPED A SLIGHT HUMMING IN THE FRONT END, IT ACTUALLY SOUNDED LIKE A CUPPED TIRE OR A WHEEL BEARING. WE IMMEDIATELY CALLED OUR MECHANIC AND HAD IT INSPECTED. UPON INSPECTION HE INFORMED US THAT THE PTU WAS RUINED, WE HAVE HAD THIS VEHICLE FROM NEW AND SERVICED IT AS REQUIRED AND ONLY DRIVE IT ON THE HIGHWAY APPROX 45 MILES PER DAY. IT TURNS OUT THAT THE PTU (TRANSFER CASE) OVERALL HAS A ISSUE WITH THE SEALS THAT HOLD THE FLUID (OUTER SEAL=GEAR OIL, INNER SEAL= TRANNY FLUID) INSIDE THE UNIT, THE MECHANIC SAID THAT HE'S DONE SO MANY OF THE SEAL REPLACEMENTS THAT AT ONE POINT THAT WAS ALL HE WAS DOING IN A DAY AT THE DEALERSHIP. THE REAL ISSUE IS THAT WHEN THE SEAL GOES YOU CAN'T TELL BECAUSE IT LEAKS DIRECTLY ONTO THE EXHAUST AND BURNS OFF AS YOUR DRIVING. IF WE WERE INFORMED OF THE LEAKY SEAL WE COULD HAVE HAD THE SEALS REPLACED FOR ABOUT $200, BUT UNFORTUNATELY WE FOUND OUT THE HARD (EXPENSIVE) WAY $2000. IM A PERSON THAT TAKES CAR MAINTENANCE VERY SERIOUSLY, WE HAVE A CONSTRUCTION COMPANY AND HAVE HAD ABOUT 14 DIFFERENT FORD MODELS OVER THE YEARS, AND ITS BECOMING MORE APPARENT ANY FORD BUILT AFTER 2004 IS FILLED WITH ISSUES (TO ME FACTORY DEFECTS) THAT THEY AREN'T TAKING RESPONSIBILITY FOR. I WISH I WAS NOTIFIED OF THE ISSUE WITH THE SEAL AS I WOULD HAVE ABOUT $ 1800 DOLLARS MORE IN MY BANK ACCOUNT. *TR