NHTSA Complaint #10667397 — 2013 SUZUKI SX4

WE PURCHASED THE CAR IN JANUARY OF 2013 AND I NOTICED THIS ISSUE RIGHT AWAY. THE FRONT PASSENGER SEAT AIRBAG LIGHT INDICATES THAT THE AIRBAG IS NOT ON WHEN I SIT ON THE FRONT PASSENGER SEAT. I BROUGHT THE CAR TO SEVERAL DEALERS THAT SERVICE SUZUKIS, BUT THEY SAY ALL THE CODES COME BACK AS NORMAL. WHEN ANYONE ELSE BUT ME SITS ON THAT SEAT, THE AIRBAG IS ON. I WEIGH 110 POUNDS. EVERYONE ELSE WHO HAS SAT ON THAT SEAT HAS WEIGHED MORE THAN 110 POUNDS.THE LAST DEALER I BROUGHT THE CAR TO CALLED SUZUKI AND THEY TOLD THE MECHANIC THERE WAS NO WAY TO TWEAK THE MINIMUM WEIGHT OF THE SENSOR. I CALLED SUZUKI CUSTOMER SERVICE SEVERAL TIMES. ALL THEY COULD DO IS RECORD MY COMPLAINT. THEY SAID ALL SENSORS FOR ALL SX4S ARE EXACTLY THE SAME AND THEY CAN'T BE TWEAKED. THEY WOULDN'T LET ME TALK TO A SUPERVISOR/MANAGER OR AN ENGINEER. I WANT THE SENOR CHANGED, IF THE WEIGHT RANGE CAN'T BE LOWERED. THEY NEED TO PUT IN A NEW SENSOR WITH LOWER STARTING WEIGHT FOR ENGAGING THE AIRBAG. THERE IS NO WAY I AM THE ONLY ONE IN THE US WHO IS EXPERIENCING THIS ISSUE. WHAT IF A CHILD, A TEENAGER OR A PREGNANT WOMAN SITS IN THE FRONT PASSENGER SEAT IN A SUZUKI SX4? THEY ARE WAITING FOR SOMEONE TO DIE SO THEIR FAMILY CAN FILE A LAWSUIT AGAINST SUZUKI AND THEN THEY WILL START RECALLING THESE VEHICLES?! *TR