NHTSA Complaint #11350448 — 2013 SUZUKI SX4 ENGINE

Complaint Details

ODI Number	11350448
Vehicle	2013 SUZUKI SX4
Component	ENGINE
Date of Incident	June 23, 2020
Date Filed	August 20, 2020
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD HOWEVER, THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DELLA MITSUBISHI LOCATED AT 7 DELLA DR, PLATTSBURGH, NY 12901, (518) 324-3323, WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 34,000. *BF CONSUMER STATED WARRANTY INSPECTION DONE ON 07/24/20.*JB

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