2013 SUZUKI SX4 — Problems, Recalls & Safety Data
4/5
Safety Rating
18
Owner Complaints
5
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2013 SUZUKI SX4
The 2013 SUZUKI SX4 has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with STEERING:HYDRAULIC POWER ASSIST:PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). 1 technical service bulletin have been issued by Suzuki Motor USA, LLC for this model year. The most commonly reported problems involve the Power Train (4 complaints), Steering (4 complaints), and Air Bags (3 complaints).
Recalls for the 2013 SUZUKI SX4
NHTSA has recorded 5 recalls for the 2013 SUZUKI SX4, potentially affecting up to 104,097 vehicles.
Recall 18V804000 — STEERING:HYDRAULIC POWER ASSIST:PUMP
| 18,673 vehicles affected
Defect: Suzuki Motor America, Inc. (Suzuki) is recalling certain 2012-2013 Suzuki SX4 vehicles. The power steering pump may seize causing a loss of steering assist.
Consequence: A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy: Suzuki has notified owners, and dealers will replace the power steering pump with an improved one, free of charge. The recall began October 25, 2019. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is CZ.
View full details →Recall 18V331000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
| 5,786 vehicles affected
Defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2013 Suzuki Kizashi and SX4 vehicles equipped with a Continuously Variable Transmission (CVT). The Transmission Control Module (TCM) may fail causing a reduction in speed or reduced vehicle acceleration.
Consequence: A reduction in vehicle speed or reduced acceleration can increase the risk of a crash.
Remedy: Suzuki will notify owners, and dealers will replace the TCM, free of charge. The recall began on June 11, 2018. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is 4005 to 4008.
View full details →Recall 15V587000 — STEERING:HYDRAULIC POWER ASSIST:PUMP
| 18,673 vehicles affected
Defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2012-2103 Suzuki SX4 vehicles manufactured September 3, 2011, to April 5, 2013. In the affected vehicles, insufficient clearance between the power steering pump body and the power steering fluid control valve may cause improper movement of the valve, and as a result, the power steering pump may seize.
Consequence: A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy: Suzuki will notify owners, and dealers will replace the power steering pump, free of charge. The recall began on October 9, 2015. Owners may contact Suzuki's customer service number at 1-800-934-0934. Suzuki's number for this recall is VS.
View full details →Recall 14V811000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 60,823 vehicles affected
Defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.
Consequence: If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.
Remedy: Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number...
View full details →Recall 13V572000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 142 vehicles affected
Defect: Suzuki del Caribe (Suzuki) is recalling certain model year 2013 SX4 vehicles manufactured December 26, 2012, through February 4, 2013 and equipped with a continuously variable transmission. The bolts that fasten the drive plate to the torque converter may not have been installed with sufficient torque and may loosen and come out.
Consequence: If the bolts detach they can get caught between the drive plate and cylinder block, which may cause the engine to stall, increasing the risk of a vehicle crash.
Remedy: Suzuki will notify owners, and dealers will inspect the torque converter bolts, tightening them as necessary, free of charge. The recall began on January 7, 2014. Owners may contact Suzuki at 1-800-572-1490. Suzuki's recall number is VE.
View full details →Owner Complaints for the 2013 SUZUKI SX4
18 complaints have been filed with NHTSA for the 2013 SUZUKI SX4. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 1 | 0 | 0 | 0 |
| Engine | 3 | 0 | 1 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD HOWEVER, THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DELLA MITSUBISHI LOCATED AT 7 DELLA DR, PLATTSBURGH, NY 12901, (518) 324-3323, WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 34,000. *BF CONSUMER STATED WARRANTY INSPECTION DONE ON 07/24/20.*JB
THE MANUFACTURER REFUSE TO REPAIR THE RECALL ON MY VEHICLE UNLESS I SIGN A WAIVER. I FEEL LIKE MY RIGHTS ARE BEING VIOLATED. THIS IS THE SECOND RECALL ON MY CAR FOR THE SAME ISSUES.. IF THE MANUFACTURER DOES NOT REPAIR MY CAR , I WILL SPEAK WITH AN ATTORNEY AND FILE A LAWSUIT.*DT *TR
I WAS DRIVING ON THE NEW YORK THRUWAY (I-87) NORTHBOUND AND TOOK EXIT 23 FOR ALBANY. WHEN THE OFF RAMP MADE A SHARP RIGHT HAND CURVE, I REALIZED THAT I HAD NO POWER STEERING. THE CAR CONTINUED STRAIGHT AND CROSSED THE LINE ONTO THE LEFT SHOULDER LANE AND HEADED FOR THE GUARDRAIL. I THEN TURNED THE STEERING WHEEL REALLY HARD TO THE RIGHT IN ORDER TO WRESTLE THE CAR BACK ONTO THE ROAD. AFTER THAT, THE CAR WOULD HAVE ALMOST NO POWER STEERING BOOST UNDER 1500 RPM OR WHEN HARD BRAKING. THE CAR WOULD HAVE NEAR NORMAL POWER STEERING BOOST ABOVE 3000 RPM OR WHEN DRIVEN ON THE HIGHWAY. THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN WHEN THE CAR IS AT IDLE SUCH AS WHEN ENTERING OR EXITING A PARKING SPACE. I CONTACTED A SUZUKI DEALER IMMEDIATELY TO REPORT THE PROBLEM AND WAS TOLD THAT MY CAR HAS ALREADY HAD THE POWER STEERING PUMP REPLACED UNDER THE 2015 RECALL. I TOLD HIM I RECEIVED A LETTER IN NOVEMBER 2018 INDICATING THIS WAS A NEW PROBLEM DESPITE THE RECALL REPLACEMENT PUMP IN 2015. THE DEALER DID NOT SEEM TO BE AWARE THAT THERE IS A NEW RECALL AND SAID I HAD TO BRING MY CAR IN AND PAY A $140 DIAGNOSTIC FEE TO SEE WHAT THE PROBLEM WAS. I MADE AN APPOINTMENT AND WILL BRING THE CAR IN.
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V804000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *DT *TR *AS *TR
POWER STEERING NOT FUNCTIONING, NO FLUID LEAK. NO "WHINING" NOISE.
Safety Rating for the 2013 SUZUKI SX4
The 2013 SUZUKI SX4 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★☆☆ (3/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 SUZUKI SX4
Suzuki Motor USA, LLC has issued 1 technical service bulletin (TSBs) for the 2013 SUZUKI SX4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SUZ_013377 — POWER TRAIN
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF AN IMPROVED DRIVESHAFT FLANGE AND DIFFERENTIAL SIDE OIL SEAL FOR 4WD SX4 VEHICLES. THE IMPROVED PARTS HAVE BEEN DESIGNED TO IMPROVE PREVENTION OF CORROSION ON VEHICLES DRIVEN IN SEVERE WEATHER CONDITIONS.
NHTSA Investigations for the 2013 SUZUKI SX4
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SUZUKI SX4
- 2008 SUZUKI SX4 — 140 complaints
- 2009 SUZUKI SX4 — 65 complaints
- 2010 SUZUKI SX4 — 29 complaints
- 2011 SUZUKI SX4 — 16 complaints
- 2012 SUZUKI SX4 — 50 complaints
- 2013 SUZUKI SX4 (current)
- 2014 SUZUKI SX4 — 0 complaints
Other SUZUKI Models
- SUZUKI FORENZA — 1,360 total complaints
- SUZUKI GRAND VITARA — 878 total complaints
- SUZUKI VERONA — 339 total complaints
- SUZUKI XL7 — 332 total complaints
- SUZUKI SIDEKICK — 298 total complaints
- SUZUKI RENO — 261 total complaints
- SUZUKI XL-7 — 219 total complaints
- SUZUKI ESTEEM — 191 total complaints