NHTSA Complaint #10664633 — 2013 BMW X3

FIRSTLY APPROXIMATE INCIDENT DATE IS APPROXIMATE AND MAY BE OFF. ITS JUST BEEN OVER 2 YEARS I HAVE OWNED THIS BMW AND I HAVE KEPT MY BMW FOR CHECK ENGINE ERROR REPAIR FOR 4 TIMES AT STEVENS CREEK BMW. 3 TIMES OUT OF THIS 4 HAS BEEN BETWEEN JUNE 2014 TO TILL DATE. ONCE AGAIN THE CHECK ENGINE ERROR IS ON WHICH MAKES IT THE 5TH TIME. AT THIS POINT I DON'T THINK THIS BMW IS RELIABLE AND I DON'T HAVE THE ENERGY AND PATIENCE TO KEEP TAKING APPOINTMENTS AND GETTING SUCH ERRORS FIXED ON MONTHLY BASIS. I DON'T INTEND TO KEEP USING THIS VEHICLE AND GETTING IT FIXED ON MONTHLY BASIS. ITS GOOD THAT MY BMW IS STILL UNDER THE 4 YEAR COVERAGE BUT IF THIS WASN'T AVAILABLE THEN I WOULD HAVE INCURRED HUGE EXPENSES ON MONTHLY BASIS TO GET THESE ERRORS FIXED. GETTING THE SAME ERROR ON REPEATED BASIS PROVES THAT THIS BMW HAS A MANUFACTURING DEFECT. BMW CUSTOMER RELATIONS ISN'T HELPING ME ON THIS. THEY ARE JUST WASTING TIME SAYING WE ARE GETTING REPORTS FROM DEALER AND AWAITING THE BMW WESTERN REGIONAL TEAM TO LOOK INTO THIS. THE LAST CHECK ENGINE LIGHT CAME ON DURING THANKSGIVING BREAK AND I TOOK AN APPOINTMENT WITH STEVENS CREEK BMW FOR 12/03/2014. ON 12/02/2014 THE CHECK ENGINE LIGHT DIDN'T COME ON. I CHECKED WITH STEVENS CREEK BMW AND THEY SAID SINCE THE CHECK ENGINE LIGHT ISN'T ON WE CAN'T DIAGNOSE THE REASON WHY IT HAD SWITCHED ON SO PLEASE DON'T BRING IN THE BMW AS WE WONT BE OF ANY HELP. SO I DIDN'T BRING MY BMW TO DEALER WORKSHOP. BASED ON THIS BMW REGIONAL MANAGEMENT HAS DENIED LOOKING INTO MY CASE AND SAID WE CAN'T PROVIDE ANY ASSISTANCE. *TR