NHTSA Complaint #10661765 — 2012 DODGE DURANGO ELECTRICAL SYSTEM

Complaint Details

ODI Number	10661765
Vehicle	2012 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	November 26, 2014
Date Filed	December 2, 2014
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING APPROXIMATELY 25 MPH IN INCLEMENT WEATHER, THE CONTACT WENT TO DEPRESS BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. AS A RESULT, THE VEHICLE LOST POWER STEERING. THE ENGINE SEIZED REPEATEDLY THROUGHOUT THE DAY. THE CONTACT ALSO STATED THAT A FOUL ODOR WAS COMING FROM THE HEAT/AIR VENTS. THE VEHICLE WAS DRIVEN TO THE DEALER. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

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