NHTSA Complaint #10661315 — 2009 HONDA CIVIC HYBRID

AFTER HAVING THE 3RD IMA BATTERY INSTALLED IN MY HCH 2009, THE TECHNICIAN TOLD ME THE REASON THAT THE BATTERIES WERE FAILING AND WOULD CONTINUE TO FAIL AT A RATE OF ABOUT EVERY 2-3 YEARS, WAS THAT I "WAS NOT DRIVING THE CAR ENOUGH". I DRIVE MY CAR PLENTY--45000 MILES ON IT. AND I WAS NEVER TOLD WHEN I WAS BUYING THE CAR THAT I NEEDED TO DRIVE IT LIKE A TAXI CAB TO INSURE THE BATTERY'S LIFE. I HAVE EXPERIENCED ALL OF THE SAFETY ISSUES ASSOCIATED WITH A FAILING BATTERY, I.E. SLUGGISH OR NEARLY NO ACCELERATION (OFTEN IN CRITICAL TRAFFIC SITUATIONS), AS WELL AS POOR MPG. I DID NOT BUY THE HONDA HYBRID FOR ITS SUPERIOR GAS MILEAGE--IF I WANTED THE BEST I WOULD HAVE BOUGHT A PRIUS. BUT I DID WANT TO INVEST IN HONDA AND THE CONTINUANCE OF DEPENDABILITY, SERVICE, AND PERFORMANCE (THIS IS MY 3RD HONDA). I WAS SO DISAPPOINTED WHEN HONDA OFFERED ME NOTHING MORE THAN THE USUAL CUSTOMER WHEN I TRIED TO TRADE IN AND REPURCHASE A 2015 NON-HYBRID CIVIC. I PAID A LOT EXTRA FOR THEIR 2009 HYBRID TECHNOLOGY, AS DID MANY OTHERS, WITH NOT EVEN CLOSE TO THE PERFORMANCE THAT THEY PROMISED. *TR