NHTSA Complaint #11073127 — 2009 HONDA CIVIC HYBRID

"TAKATA RECALL" WHILE DEALER HAS TOLD ME AIR BAG WAS COMPLETED, IT WAS SOLD TO ME WITH AN OPEN ENTRY OR QUESTIONABLE COMPLETION. UPON DRIVING THE CAR I FOUND IT FELT SHAKY & WAS TOLD THEY WOULD FIX ANY PROBLEMS HOWEVER NOW THAT I HAVE TAKEN IT IN TWICE AND IT HAS STAYED THERE OVER A WEEK, AND THEN TAKEN HOME (WITHOUT MY APPROVAL) BY SERVICE MANAGER, WHEN I STILL COMPLAINED THAT IT DOESN'T FEEL SO STABLE AND MAYBE WE SHOULD CALL OFF THE DEAL OR TRADE FOR ANOTHER CAR, I WAS TOLD.."DEAL IS DONE, THE CAR IS YOURS, WE'VE SPENT $$ TO FIX THINGS". MY RESPONSE WAS "WHATEVER ITEMS DONE WERE ITEMS THAT SHOULD HAVE BEEN DONE PRE-SALE AND WERE AGREED TO BE DONE". THE AXLE ENDED UP BEING BAD AND SOMETHING STILL FEELS LIKE THE CAR STAGGERS HOWEVER I GOT TIRED OF COMPLAINING. I'M NOT ENTIRELY SURE THAT I'M DRIVING A SAFE CAR AND THAT IT WAS NOT IN AN ACCIDENT. NOT SURE WHAT TO DO AS NOW I OWE A LOAN & HAVE BEEN DRIVING CAR. MY MAIN CONCERN HAS ALWAYS BEEN SAFETY. I BROUGHT ALL THIS TO THE TABLE PRE PURCHASE. I BROUGHT CAR IN AGAIN BECAUSE IT WAS SHAKY, STRUGGLING & STAGGERING TO GO UP HILL, WOULD NOT PROPERLY ACCELERATE, AND WAS HAVING A BURNT SMELL. WHAT THEY FOUND WAS BAD AXLE AND SOMETHING WITH ROTOR (WHICH WAS NOT CAUGHT ON FIRST TIME I BROUGHT IN THAT IT SPENT A WEEK THERE). CAR FAX DID NOT INDICATE ACCIDENT BUT DRIVABILITY SEEMS QUESTIONABLE. I BOUGHT CAR 12/31/17, BROUGHT BACK IN FIRST WEEK TO COMPLETE THE OPEN ITEMS (ONE BEING THE AIR BAG ISSUE) I BROUGHT ALL CONCERNS UP PRE-PURCHASE W/AGREEMENT THEY WOULD TAKE CARE OF ALL. I BROUGHT IT IN & IT REMAINED ABOUT A WEEK. PICKED UP 01/13/18. HAD TO BRING IN AGAIN 01/30/18 DUE TO STAGGERING & BURNT SMELL. PICKED UP 2/02/18 & WHEN I BROUGHT UP THAT I THINK WE SHOULD JUST TRADE CAR AS I FELT MAYBE I GOT BURNED, THEY SAID: CAR IS YOURS, YOU BOUGHT IT (IN A NUTSHELL). I HAVE ALL EMAILS OF CONCERNS BROUGHT UP. JUST WANT TO BE SURE.