NHTSA Complaint #10484984 — 2009 HONDA CIVIC HYBRID

AT THE END OF OCTOBER 2012, I BEGAN TO HAVE ISSUES WITH THE IMA BATTERY FAILING ON MY HONDA CIVIC HYBRID (2009). I TOOK IT TO THE LOCAL HONDA SHOP, AND THE BATTERY FAILED BECAUSE OF HIGH VOLTAGE AND DETERIORATION. THE SOFTWARE UPDATE WAS TRIED FIRST. WITHIN 5 MILES, THE BATTERY FAILED AGAIN. THE CAR STOPPED USING THE HYBRID MOTOR, SO I HAD NO ASSIST WHEN I WAS PULLING INTO TRAFFIC. THE GAS ENGINE REVVED, BUT IT DID NOT MOVE THE CAR. I WAS IN THE MIDDLE OF A BUSY ROAD WITH AN 85 HP ENGINE THAT WAS REVVING HIGH BUT GOING NOWHERE. I GOT LUCKY THAT I COULD GO INTO REVERSE. THE NEXT DAY, I TRIED TO RETURN THE VEHICLE TO THE SHOP, BUT THE CAR AND BATTERY WERE ACTING FUNNY AGAIN. I WOULD GET A GREEN LIGHT FOR THE BATTERY TO CHARGE, THE WHITE LIGHTS WOULD INDICATE AN ASSIST, BUT THE CAR WOULD NOT GO IN REVERSE, AND IT WOULD REV HIGH BUT NOT GO FORWARD. THAT CAR AND ITS FLAWED BATTERY AND HORRIBLE SOFTWARE UPDATE COULD HAVE KILLED ME. THAT COMBINATION INDICATES A SERIOUS DESIGN AND ENGINEERING FLAW. IT TOOK THREE DAYS TO GET A NEW BATTERY, AND THAT NEW BATTERY IS THE THIRD FOR THIS CAR. *TR