NHTSA Complaint #10661117 — 2005 HONDA CR-V

THE PASSENGER SIDE HEADLIGHT WENT OUT IN THE MIDDLE OF OCTOBER. WHEN I WENT TO REPLACE THE BULB I NOTICED THE ELEMENT WAS NOT BROKEN INSIDE THE BULB. AT THAT POINT I TOOK IT INTO THE DEALERSHIP. THE MECHANIC TOOK THE BULB FROM THE PASSENGER'S SIDE HEADLIGHT AND PUT IT INTO THE DRIVER'S SIDE HEADLIGHT AND TOOK THE DRIVER'S SIDE HEADLIGHT AND PUT IT INTO THE PASSENGER'S SIDE HEADLIGHT. HE DID NOT REPLACE EITHER BULB. THIS APPEARED TO FIX THE PROBLEM BECAUSE BOTH HEADLIGHTS WERE BRIGHT WHEN TURNED ON. ABOUT A MONTH LATER IN THE MIDDLE OF NOVEMBER, AGAIN THE PASSENGER SIDE HEADLIGHT WENT OUT. IT WAS THE SAME PROBLEM AS BEFORE, THE BULB WAS IN PERFECT SHAPE BUT NOT SHINING. I TOOK IT BACK TO THE DEALER AGAIN AND THIS TIME THE MECHANIC WAS NOT ABLE TO RESOLVE THE ISSUE BY THE SAME MEANS AS BEFORE (SWITCHING LIGHT BULBS) OR BY REPLACING THEM WITH NEW BULBS. THE DEALERSHIP TOLD ME I NEED TO REPLACE THE ENTIRE WIRING FOR THE PASSENGER SIDE HEADLIGHT WHICH IS GOING TO COST $1600. *TR