NHTSA Complaint #11489246 — 2005 HONDA CR-V

Approximately 2-3 months ago as I was driving I smelled a warm, buring electical smell coming from the left door. Immediately after this I had noticed my driver side lock, power mirror controls, would not work on the drivers side. After speaking with my mechanic I was told that this issue has a current safety bulletin opened for it. Today I took my car to Apple Honda of York to have the recall taken care of. The issues persisted and Honda refused to inspect the door wiring. The remedy of this solution was to be as follows: Remedy Please call any authorized Honda dealer and make an appointment to have your vehicle repaired. The dealer will replace the power window master switch and INSPECT THE WIRING HARNESS FOR PROBLEMS, replacing it if necessary, for free. For additional questions or to get help locating a dealer, owners may contact American Honda Customer Support and Campaign Center at 1-888-234-2138. This dealership only replaced the switch but did not inspect the wiring or wiring harness in detail for issues that certainly could have occurred due to this safety recall. I still wonder from time to time while driving if the wiring will short causing a fire and explained this to the Honda dealership. I have followed up with Honda of America to report this issue which is currently being investigated by a case worker. (Incident #: [XXX]) I believe the dealership was not interested in resolving my safety concerns regarding this matter. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).