NHTSA Complaint #10660455 — 2003 HYUNDAI SONATA

IN 2005, I PURCHASED A 2003 HYUNDAI SONATA. AFTER PURCHASING MY CAR, I FOUND OUT THAT IT HAD A RECALL ON THE FUEL VALVE THAT THE COMPANY HAD TO RE-INSTALL. THIS RECALL INFORMATION WAS NOT ON MY CARFAX REPORT. LATER, THE MANUFACTURER HAD A RECALL ON INTERIOR DOOR HANDLES THAT PEELED AND CUT HANDS. THEIR SOLUTION WAS TO WRAP MY HANDLES WITH ELECTRICAL TAPE; AFTER MY OBJECTION, THEY INSTALLED THE SAME RECALLED HANDLES. I'VE HAD MY INTERIOR HANDLES REPLACED THREE TIMES BECAUSE THE MANUFACTURER DIDN'T MAKE THE HANDLES OUT OF A DIFFERENT MATERIAL AND CHOOSES TO REINSTALL THE SAME RECALLED HANDLE. ON NOVEMBER 22ND, I WENT TO CAPITOL HYUNDAI TO HAVE THEM REPLACE THE RECALLED FUEL VALVE, AND INTERIOR DOOR HANDLES ON MY 2003 HYUNDAI SONATA. A SERVICE REP INFORMED ME THAT ONCE THE COMPANY REPLACES ANY RECALLED ITEMS THE FIRST TIME, IT IS THE CUSTOMER'S RESPONSIBILITY TO PAY FOR THEM IF THEY FAIL AGAIN. SURELY, THIS CANNOT BE CORRECT! RECALLS DO NOT EXPIRE AND AS LONG AS THE OWNER HAS THE VEHICLE, THE MANUFACTURER/DEALERSHIP SHOULD BE RESPONSIBLE IF THEIR MATERIALS ARE CONTINUOUSLY FAILING TO MEET SAFETY REQUIREMENTS. WHAT ARE FOLKS MAKING PAYMENTS OR CAN'T AFFORD ANOTHER VEHICLE NOW SUPPOSED TO DO? DRIVE AROUND IN A DANGEROUS VEHICLE? BE IT 1 TIME OR 1 MILLION TIMES, I WANT CAPITOL HYUNDAI TO INDEFINITELY HONOR THEIR RECALLS--AT THEIR EXPENSE. *TR