NHTSA Complaint #11596969 — 2003 HYUNDAI SONATA

The contact owns a 2003 Hyundai Sonata. The contact stated that while the vehicle was being serviced by an independent mechanic, the mechanic informed the contact that the front subframe was severely corroded. The mechanic determined that the failure was related to a recall. The vehicle was taken to the dealer, where the contact was informed that the subframe needed to be replaced; however, the repair could not be covered under NHTSA Campaign Number: 09V124000 (Suspension) because the parts had been discontinued. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown. Parts distribution disconnect.