NHTSA Complaint #10629368 — 2003 HYUNDAI SONATA

I WAS HAVING GREAT DIFFICULTY GETTING FUEL INTO THE VEHICLE. I TOOK IT TO THE HYUNDAI DEALERSHIP IN ANNAPOLIS, MD. THEY REPLACED THE VALVE-CANISTER CL, CANISTER ASSY., AND VALVE-PURGE CONTR. WHEN I PICKED UP THE VEHICLE, THE ISSUE HAD NOT BEEN RESOLVED. I TOOK IT BACK AND I'M NOT SURE WHAT OTHER PARTS THEY MAY HAVE REPLACED BECAUSE I NEVER AGAIN RECEIVED ANY PAPER WORK. WHEN I PICKED IT UP AGAIN, I WAS ABLE TO PUT GAS IN IT, BUT IT WAS LEAKING FUEL ALL OVER THE ROAD AFTERWARDS. THEY HAD PUNCTURED A HOLE IN MY GAS TANK WHILE WORKING ON IT. IT TOOK APPROXIMATELY A MONTH & FOUR TRIPS TO THE DEALERSHIP TO GET THIS ALL RESOLVED. AND THEN ON AUG. 4, 2014 I FILLED MY GAS TANK UP & FUEL STARTED LEAKING IN THE DRIVEWAY AGAIN. WHATEVER THEY PATCHED THE HOLE IN THE GAS TANK WITH INSTEAD OF REPLACING IT, HAD BLOWN. I CONTACTED THE DEALERSHIP ON AUG. 5, 2014. WHEN THE NEW SERV. MNGR. FINALLY AGREED TO LOOK AT THE VEHICLE ON AUG. 12, 2014, HE TOLD ME THAT IT WAS IN FACT THEIR FAULT & THAT HE WOULD ORDER A NEW GAS TANK & IT WOULD ARRIVE IN 3-5 BUSINESS. HE ALSO TOLD ME THAT THEY NEEDED TO REPLACE ALL OF THE PARTS THAT I HAD ALREADY PAID FOR BACK IN FEB. I TOLD HIM THEY ALREADY REPLACED THEM & HE SIMPLY SAID OK & SCRATCHED THEM OFF THE ESTIMATE OF WHICH HE WILL NOT PROVIDE ME A COPY OF. I HAVE CONTACTED THEM NUMEROUS TIMES, BUT THEY STILL HAVE NOT REPLACED THE GAS TANK. I EMAILED THE SERV. MNGR. & COPIED THE CEO YESTERDAY HOPING THIS MIGHT INCITE A RESPONSE. THE ASSIST. SERV. MNGR. EMAILED ME THIS MORNING & ASKED ME IF I COULD DROP IT OFF NEXT WED. I TOLD HIM I HAD 2 APPT.'S THAT DAY & COULD ONLY DO SO IF THEY COULD PROVIDE ME WITH A VEHICLE. I HAVE NOT HEARD BACK. I BELIEVE THE ISSUE OF NOT BEING ABLE TO GET FUEL INTO THE VEHICLE SHOULD BE A RECALL AS WELL FROM ALL OF THE PEOPLE THAT I HAVE SEEN ON THE INTERNET SEARCHING FOR RESOLUTIONS TO THE SAME PROBLEM WITH THEIR HYUNDAI'S. *TR