NHTSA Complaint #10660221 — 2009 DODGE JOURNEY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10660221
Vehicle	2009 DODGE JOURNEY
Component	STEERING
Date of Incident	August 29, 2014
Date Filed	November 22, 2014
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TURNING LEFT ONTO HIGHWAY, LOST ALL ABILITY TO STEER, BRAKE, ETC. CAR JUST FROZE UP. PUT ON FLASHERS, COASTED TO RIGHT SIDE OF ROAD (NO LEFT SHOULDER) ACROSS TRAFFIC. TURNED IGNITION OFF, RESTARTED IN 1 MINUTE, AND WAS ABLE TO DRIVE AWAY. THIS HAS BEEN HAPPENING WITH INCREASING FREQUENCY SINCE, NOW SEVERAL TIMES A WEEK USUALLY WITH TURNS RIGHT OR LEFT. TOOK TO DEALER "COULD NOT REPRODUCE", BUT SAID THE ABS BAD SO INSTALLED NEW ABS, INSTALLED RECALLED IGNITION SWITCH BUT ACTUALLY NOW HAPPENING MORE! TAKING TO DIFFERENT LOCAL DODGE DEALER TO ASSESS SINCE NOT SATISFIED WITH PRIMARY DEALER (PURCHASED VEHICLE) AND THEIR LACK OF FURTHER DIAGNOSTIC TESTING. *TR

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