NHTSA Complaint #10659838 — 2001 TOYOTA TUNDRA

I PURCHASED A 2001 TOYOTA TUNDRA EXTENDED CAB PICK UP TRUCK NEW IN FEB. 2001. THE VEHICLE WAS SERVICED AT A TOYOTA DEALERSHIP FOR YEARS. ON DEC. 11, 2011 I RECEIVED A RECALL NOTICE FROM TOYOTA (SSC 90M) REGARDING SEVERE CORROSION OF THE REAR CROSS-MEMBER. ON FEB. 18, 2012 THE TRUCK WAS SERVICED AT KOONS TOYOTA IN WESTMINSTER, MD. AT THAT TIME AN INSPECTION WAS COMPLETED AND THE PAPER WORK I WAS GIVEN INDICATED THE FOLLOWING; "INSPECT, REMOVE RUST & CLEAN FRAME, NO RUST EX SPEC, APPLY CRC. THE TRUCK WAS BACK AT THE SAME DEALERSHIP IN 2013 FOR A ROUTINE OIL CHANGE AND NO MENTION OF RUST WAS MADE BY THE SERVICE DEPARTMENT. IN OCT. 2014 THE VEHICLE WAS SERVICED AT A CERTIFIED AUTOMOBILE REPAIR STATION. AT THIS TIME I WAS INFORMED THE MECHANIC THAT MY FRAME WAS BADLY RUSTED. I HAVE CONTACTED TOYOTA AND THEY WILL ONLY SAY THE "CAMPAIGN" ON MY VEHICLE IS OVER. ALTHOUGH I REALIZE RECALL SSC 90M ENDED IN 2012 I BELIEVE THAT MY FRAME WAS RUSTED IN FEB. 2012 WHEN THE VEHICLE WAS AT A TOYOTA DEALERSHIP AND SHOULD HAVE BEEN FIXED AT THAT TIME. I BASE THIS ON THE OPINION OF 2 CERTIFIED AUTO MECHANICS AND 1 CERTIFIED AUTO BODY REPAIRMAN. ALL 3 INSPECTED MY VEHICLE AND OUR OF THE OPINION THAT THE AMOUNT OF RUST ON THE FRAME COULD NOT HAVE OCCURRED FROM 2012 TO 2014. THEY ADVISE THE FRAME WOULD HAVE HAD TO HAVE BEEN RUSTING IN FEB. 2012, BEFORE THE RECALL ENDED. *TR