NHTSA Complaint #10655167 — 2012 HYUNDAI SONATA

THE VEHICLE DRIFTS FROM RIGHT TO LEFT CONSTANTLY AT HIGH SPEEDS. I HAVE DRIFTED INTO OTHER LANES OF TRAFFIC. I HAVE TAKEN THE CAR TO THE DEALER TWICE. THE SERVICE WRITER WITNESSED THE PROBLEM WITH ME DRIVING AT 60MPH, HOWEVER THE SERVICE TECH TEST DROVE THE CAR IN THE CITY AT LOW SPEEDS (BELOW 45MPH) AND THE CAR DOES NOT EXHIBIT THE PROBLEM AT LOWER SPEEDS. I HAD RESEARCHED THE ELECTRONIC POWER STEERING PROBLEMS REPORTED BY OTHERS. I WENT TO THE SERVICE MANAGER AND PROVIDED 43 OTHER SIMILAR COMPLAINTS ABOUT THE STEERING PROBLEM AND A SUGGESTION HOW TO FIX IT, BUT HE INSISTED HE DID NOT HAVE TIME TO TEST DRIVE THE CAR WITH ME AND HE DIDN'T BELIEVE THERE WAS A PROBLEM WITH THE CAR. THE PROBLEM CONTINUES TO WORSEN AS THE CAR IS NOW EXHIBITING THE DRIFT AT LOWER SPEEDS. I DEFINITELY THINK THIS IS A SERIOUS SAFETY ISSUE AND I RELUCTANT TO TAKE THIS CAR OF LONG TRIPS. *TR