NHTSA Complaint #10655009 — 2008 DODGE GRAND CARAVAN

THERE IS A CURRENT RECALL ON OUR VEHICLE, THE L25 WIN MODULE DETENTION RING. THE VEHICLES KEY CAN MOVE INTO THE ACCESSORY MODE AND THE CAR SHUTS OFF, NO POWER STEERING, NO BOWER BRAKES, NO AIRBAG ETC. VEHICLE JUST ROLLS TO A STOP. THIS HAS HAPPENED 5 TIMES WHILE MY WIFE IS DRIVING THE CAR WITH OUR 3 CHILDREN INSIDE. THIS IS EXTREMELY DANGEROUS FOR MY FAMILY AND OTHERS ON THE ROADWAY. DODGE DOES NOT HAVE THE PART TO FIX MY VEHICLE AND CAN NOT TELL ME WHEN THIS PART WILL COME AVAILABLE. THEY ARE NOT WILLING TO DO ANYTHING FOR ME AND JUST TELL ME THEY UNDERSTAND MY SITUATION AND THEY ARE SORRY. I'M TOLD BY DODGE CUSTOMER SERVICE, 800-334-9200 THAT THEY HAVE BEEN AWARE OF THIS PROBLEM SINCE 2011. I WOULD HOPE THAT YOU CAN FOLLOW UP WITH DODGE AS THIS IS A HUGE SAFETY CONCERN. *TR