NHTSA Complaint #10654964 — 2010 TOYOTA CAMRY STRUCTURE

Complaint Details

ODI Number	10654964
Vehicle	2010 TOYOTA CAMRY
Component	STRUCTURE
Date of Incident	November 14, 2014
Date Filed	November 14, 2014
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

PROBLEM WITH DASHBOARD STICKY/MELTING/RESIDUE. NEVER USED CLEANING AGENTS ON IT. I AM THE ORIGINAL OWNER, WITH LESS THAN 32,000 MILES. CREATES A TERRIBLE GLARE ON WINDSHIELD, MAKING DRIVING DANGEROUS. DEALER IS ONLY ONE WHO HAS EVER SERVICED MY VEHICLE..THEY STATE THEY KNOW NOTHING OF THIS PROBLEM..THEIR BODY SHOP ALSO IS OBLIVIOUS TO PROBLEM (THEY TRIED AN INDUSTRIAL CLEANER TO TRY TO WIPE IT OFF. (TO NO AVAIL). NOW I FIND THAT I AM NOT ALONE IN THIS PROBLEM...THE INTERNET FORUM IS "REPLETE" WITH CAR OWNERS OF DIFFERENT MAKES/MODELS OF THIS SAME PROBLEM WHETHER THE VEHICLE IN QUESTION HAS BEEN GARAGED OR NOT. PLEASE HELP...ON A "FIXED" INCOME, CANNOT AFFORD TO REPLACE THIS DASHBOARD AND MY VEHICLE IS IN "PRISTINE" CONDITION WITH LOW MILEAGE/EXCELLENT CARE. THIS PROBLEM MORE THAN WARRANTS A "RECALL" AS SO MANY (MYRIAD) CAR OWNERS ARE NOW COMING FORWARD WITH THIS COMPLAINT. ONLY WITHIN THE LAST YEAR HAS THIS PROBLEM CROPPED UP ON MY VEHICLE, WHICH IS 5 YEARS OLD BUT ONLY HAS UNDER 32,000 MILES. UPDATED 12/10/14. *JB

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