NHTSA Complaint #10703125 — 2010 TOYOTA CAMRY STRUCTURE

Complaint Details

ODI Number	10703125
Vehicle	2010 TOYOTA CAMRY
Component	STRUCTURE
Date of Incident	September 25, 2014
Date Filed	April 1, 2015
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2010 TOYOTA CAMRY HYBRID MAKES A POPPING, SNAPPING, CRACKING, KNOCKING NOISE WHEN GOING OVER UNEVEN ROADS, DRIVEWAYS, SPEED BUMPS, ETC. THIS IS A WELL DOCUMENTED ISSUE RELATED TO THE ROOF'S STRUCTURAL INTEGRITY AND IS DESCRIBED AS SUCH IN TOYOTA TECHNICAL SERVICE BULLETIN T-SB-0088-12. THIS ISSUE HAS BEEN RECORDED ON THE FOLLOWING 7 WEBSITES: 1. HTTP://MULTIMEDIA.3M.COM/MWS/MEDIA/830017O/X.PDF 2. HTTP://WWW.TOYOTANATION.COM/FORUM/310-7TH-GENERATION-2012/418639-2012-CAMRY-XLE-ROOF-NOISE.HTML 3. HTTP://WWW.BRIANMORRISTECH.COM/2012-TOYOTA-CAMRY-ROOF-CLUNKING/ 4. HTTP://MEDIA.FIXED-OPS.COM/TOY_SERVICEBULLETINS/SB0088T12.PDF 5. HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/CAMRY/2010/BODY_PAINT/POPPING_NOISE_IN_ROOF.SHTML 6. HTTP://WWW.CARCOMPLAINTS.COM/SEARCH/?CX=PARTNER-PUB-6745124734283845%3A6PV4IH4BRAD&COF=FORID%3A10&IE=ISO-8859-1&Q=2011+CAMRY+ROOF+POPPING+NOISE&SA= 7. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/TOYOTA/CAMRY/STRUCTURE/PROBLEM.ASPX CLEARLY THIS IS A TOYOTA DESIGN AND MANUFACTURER DEFECT COMPROMISING THE CAR'S STRUCTURAL INTEGRITY AND CRASH SAFETY. MY VEHICLE HAS BEEN SERVICED AT CITY TOYOTA IN DALY CITY, CA, AND THEY HAVE HAD A MASTER TECHNICIAN RECORD THE ISSUE ON MY SERVICE RECORDS. THE TOYOTA TSB CAN BE FOUND AT, HTTP://MEDIA.FIXED-OPS.COM/TOY_SERVICEBULLETINS/SB0088T12.PDF . THIS ISSUE AFFECTS CAMRYS FROM 2007 - 2011. CAMRYS FROM 2012 - 2014 ARE ALSO AFFECTED BY THE SAME MANUFACTURING DEFECT AS FOUND HERE: HTTPS://WWW.GOOGLE.COM/?GWS_RD=SSL#Q=TOYOTA+2012+ROOF+KNOCKING+POPPING+NOISE . REFER TO TOYOTA TSB-0151-13. *TR

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