NHTSA Complaint #10654406 — 2005 MAZDA MPV

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10654406
Vehicle	2005 MAZDA MPV
Component	AIR BAGS
Date of Incident	November 3, 2014
Date Filed	November 12, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY VEHICLE IS LISTED IN THE OCT 22, 2014 NHTSA PRESS RELEASE AS BEING INCLUDED IN THE TAKATA AIRBAG RECALL. I CONTACTED MAZDA CUSTOMER EXPERIENCE (800) 222-5500 ON OCT 23 BUT, AFTER A FEW DAYS, I WAS TOLD THAT MY VEHICLE IS NOT ON THEIR DATABASE AND THAT I SHOULD CONTACT THE DEALER IN GUAM, TRIPLE J MOTORS (671) 648-2277, WHERE I ORIGINALLY PURCHASED MY VEHICLE. THE DEALER RESPONDED TO ME VIA EMAIL ON OCT 29, STATING THAT ACCORDING TO MAZDA, THE AIRBAG RECALL "IS ONLY EXTENDED TO VEHICLES PURCHASED IN HAWAII, PUERTO RICO AND THE VIRGIN ISLANDS". I'M NOT SURE IF MAZDA IS CORRECT IN EXCLUDING GUAM BECAUSE ACCORDING TO THE NHTSA PRESS RELEASE IT "APPEARS TO BE A PROBLEM RELATED TO EXTENDED EXPOSURE TO CONSISTENTLY HIGH HUMIDITY AND TEMPERATURES" AND THE REGIONAL RECALL INCLUDED GUAM IN THE LIST OF AREAS. PLEASE VERIFY THIS AND LET ME KNOW. I AM CURRENTLY NOT DRIVING THE VEHICLE IN FEAR OF THE SAFETY OF MY FAMILY. THANK YOU FOR YOUR ATTENTION. *TR

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