NHTSA Complaint #11465505 — 2005 MAZDA MPV

Takata recall. The contact owns a 2005 Mazda MPV. The contact received notification of NHTSA Campaign Number: 18V404000 (Air Bags) however, the nearest dealer location was nearly 5 hours away. The manufacturer was notified of the issue and attempted to send a mechanic from the dealer to the residence for the recall repair however, the dealer declined. The contact was then referred to a Subaru dealer for assistance; however, the manufacturer failed to send the part to the dealer. The contact had gone back and forth with the manufacturer and other dealers but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.