NHTSA Complaint #10654122 — 2015 JEEP CHEROKEE

I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I HAVE A BRAND NEW 2015 MODEL AND THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED & FIXED AT ALL. IT?S OBVIOUS THAT THE PROPER AMOUNT OF QA WAS NOT DONE IF THIS IS STILL HAPPENING. SECONDLY, THE MAIN REASON I WANTED TO FILE THIS COMPLAINT IT BECAUSE THIS ISSUE OF SHIFTING OUT OF GEAR WHILE DRIVING IS A CRITICAL ONE. I AM EXTREMELY LUCKY THAT I WAS NOT INVOLVED IN A COLLISION WITH A VEHICLE DRIVING BEHIND ME WHEN MY SUV SUDDENLY & REPEATEDLY STOPPED MOVING. MY CONCERN IS THAT OTHER DRIVERS WITH THESE NEW 9 SPEED TRANSMISSIONS MAY NOT BE SO LUCKY. THIS ISSUE COULD EASILY RESULT IN INJURIES OR DEATH IF NOT PROPERLY ADDRESSED. *TR