NHTSA Complaint #10654113 — 2014 FORD FIESTA

A COUPLE MONTHS AFTER BUYING MY NEW CAR, I NOTICED THE TRANSMISSION WOULD START TO SHUDDER AND/OR BUCK WHEN ACCELERATING AFTER A STOP. CONTACTED THE DEALERSHIP AND HAVE BROUGHT IT IN 3 TIMES WITH NO ONE AT THE DEALERSHIP BEING ABLE TO "RECREATE" THE PROBLEM AND THEREFORE THEY COULDN'T FIX IT. THEY ALSO SAID THAT BECAUSE OF THE TYPE OF TRANSMISSION, THE PROBLEMS I WAS DESCRIBING ARE TO BE EXPECTED. HOW COULD A COMPANY RELEASE A TRANSMISSION THAT IS "SUPPOSED" TO BUCK AND SHUDDER? PROBLEM HAS CONTINUED TO GET WORSE AND I HAVE NOW EXPERIENCED SEVERAL INCIDENTS THAT I FEEL ARE VERY DANGEROUS. ONE OCCURS WHEN I APPROACH A STOP AND I AM APPLYING THE BRAKES, THE CAR WILL REV UP AND ACCELERATE ON ITS OWN, ALMOST CAUSING ME TO GO INTO TRAFFIC. ANOTHER INCIDENT IS WHEN I AM AT A YIELD AND DON'T COME TO A COMPLETE STOP, THEN ACCELERATE TO MERGE WITH TRAFFIC, THE TRANSMISSION SKIPS/STUTTERS/SHUDDERS DELAYING MY ACCELERATION AND MAKING THE MERGE DANGEROUS. THE PROBLEM IS INTERMITTENT, AND DOES NOT OCCUR AT EVERY STOP/YIELD. I AM AFRAID TO DRIVE MY CAR BECAUSE I NEVER KNOW WHAT OR WHEN IT WILL HAPPEN AGAIN. *TR