NHTSA Complaint #10653408 — 2012 LINCOLN MKX SERVICE BRAKES

Complaint Details

ODI Number	10653408
Vehicle	2012 LINCOLN MKX
Component	SERVICE BRAKES
Date of Incident	November 5, 2014
Date Filed	November 7, 2014
Mileage	46,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I NOTICED A FEW DAYS AGO WHEN I WAS IN TRAFFIC MY BRAKES DIDN'T WANT TO HOLD. I PRESSED REALLY HARD AND ONLY THEN DID MY CAR STOPPED. I TOOK IT TO A MECHANIC AND HE CHECKED IT OUT AND SAID MY BRAKES LOOKED GREAT. TWO DAYS AGO I WAS DRIVING AND MY CAR JUST SHUT OFF AND THE ENGINE LIGHT CAME ON. I TOOK IT TO THE FORD DEALER TO HAVE IT CHECKED OUT. I WAS TOLD IT WAS A FAULTY VALUE AND THAT MY BRAKES WERE FINE. WHEN I WENT TO LEAVE THE DEALER MY CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY AND MY BRAKES FAILED I WAS THANKFUL THAT THERE WERE NO CARS IN FRONT OF ME. I IMMEDIATELY TURNED AROUND AND WENT BACK TO THE DEALER. THE MANAGER CAME AND CHECKED IT OUT AND HE SAID THE BOOSTER PART OF THE BRAKES WERE DEFECTED AND MY CAR WAS STILL UNDER WARRANTY. THE CAR IS NOW IN THE SHOP. I NOTICED WHEN I CHECKED ONLINE THAT OTHERS HAVE HAD THE SAME ISSUES. MY FEAR WAS HAVING AN ACCIDENT! *TR

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