NHTSA Complaint #10652931 — 2011 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10652931 |
| Vehicle | 2011 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,005 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
DURING DRIVING MY 2011 FORD EDGE THE ENGINE STALLED WITHOUT WARNING. THE STALL OCCURRED AT AN APPROXIMATE DRIVING SPEED OF 30 MPH IN THE MIDDLE OF THE ROADWAY. A LIGHT DEPICTING A WRENCH SHOWN ON THE INSTRUMENT CLUSTER DISPLAY ALONG WITH A MESSAGE TO CONSULT MANUAL. AT THE TIME THIS HAPPENED, I TURNED OFF THE CAR AND RESTARTED IT TO SEE IF I COULD GET IT GOING AGAIN BEFORE I GOT HIT BY A CAR. THE CAR DID START AND THEN DROVE NORMALLY. I LOOKED IN THE MANUAL AND FOUND THE WRENCH ICON TO INDICATE A POWERTRAIN DEFECT. SINCE THIS WAS A DRIVING HAZARD, I HAD IT TOWED TO THE DEALER. THE ONBOARD COMPUTER WAS ACCESSED AND THE CODE C-P2111 WAS DIAGNOSED. I WAS TOLD THAT THIS WAS A DEFECTIVE THROTTLE BODY AND THAT IT WOULD BE REPLACED. A NEW PART WAS INSTALLED AND I HAVE DRIVEN THE CAR APPROXIMATELY 250 MILES AND IT SO FAR HAS NOT REPEATED THE SAME STALLING. IT DOES NOT, HOWEVER, MAINTAIN CONSISTENT RPMS WHILE IDLING. A COUPLE OF TIMES THEY DIPPED DOWN LOW ENOUGH THAT I THOUGHT THE CAR WAS GOING TO DIE AT A TRAFFIC LIGHT. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY COULD FIND NOTHING WRONG. I DISAGREE--I DIDN'T HAVE THIS PROBLEM PRIOR TO THE INSTALLATION OF THE THROTTLE BODY. I AM MAKING THIS COMPLAINT BECAUSE THIS ISSUE IS A SEVERE PROBLEM THAT COULD CAUSE SOMEONE TO LOSE THEIR LIFE IF THE CAR STALLED ON THE FREEWAY. WHEN IT STALLS, THE CAR DOESN'T SLOWLY COAST ALONG, IT ABRUPTLY STOPS. THIS MAY BE THE SAME PART THAT IS IN OTHER FORD VEHICLES FOR WHICH A RECALL HAS BEEN MADE, BUT SO FAR THERE HAS BEEN NO BULLETIN ON THE FORD EDGE FOR THE THROTTLE BODY DEFECT. *TR
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