NHTSA Complaint #10644944 — 2014 HYUNDAI VELOSTER

I PURCHASED MY 2014 VELOSTER TURBO RIGHT OFF OF THE SHOWROOM FLOOR. WHEN I WAS DRIVING HOME , 90 MILES FROM THE DEALERSHIP, I NOTICED IT WAS REALLY HARD TO KEEP MY CAR STRAIGHT IN THE ROAD. I PHYSICALLY HAVE TO FORCE MY CAR TO STAY STRAIGHT ON THE STRAIGHTEST HIGHWAYS. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND IT WAS FOUND TO BE OUT OF ALIGNMENT . THEY ALIGNED IT, ONLY TO EXPERIENCE THE SAME ISSUE DRIVING BACK HOME. I HAVE NOW HAD MY VEHICLE IN TO 3 DIFFERENT HYUNDAI DEALERSHIPS AND HAVE RECORDS OF THE ADJUSTMENTS. IT IS STILL NOT ALIGNED MAKING IT VERY DIFFICULT TO DRIVE SAFELY . AT 5K MILES WE WERE DRIVING ON A ROAD TRIP AND HAD BEEN DRIVING ALL DAY. WE WERE GETTING BACK ON THE INTERSTATE AND MY CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR STARTED SLOWING DOWN EVEN THOUGH I WAS TRYING TO ACCELERATE . IT CLEARED UP AND I DROVE A FEW MORE MILES WHEN IT ACTED UP AGAIN, THIS AT 65 MPH. SAME ISSUES FLASHING LIGHTS, SLOWING FROM 65 TO 30 AS MY CAR FELT IT WAS NOT GETTING ANY POWER. I WAS ABLE TO REPORT IT TO MY BLUELINK, ALTHOUGH IT DID NOT SHOW ON THEIR END. THIS HAS BEEN CHECKED SEVERAL TIMES BY HYUNDAI , ALTHOUGH THEY ARE NOT ABLE TO DETECT OR DUPLICATE THE ISSUE. IT CONTINUES TO HAPPEN TO ME. I AM TO THE POINT WHERE I AM FRIGHTENED TO DRIVE IT ANYMORE. NOT ONLY FOR MY SAFETY BUT FOR OTHERS AS WELL. I HAVE A TOTAL OF 7 SERVICE RECORDS WITH NO ANSWERS EXCEPT , IF IT HAPPENS AGAIN COME RIGHT IN AND HOPEFULLY THE COMPUTER WILL TELL US. THE ALIGNMENT WAS DONE 5 TIMES AND TOOK IN 6, ALTHOUGH IT IS STILL ALL OVER THE ROAD. THE ANSWER I GET FOR THE ALIGNMENT NOW IS, " CUSTOMER MAY ALSO NOT BE USED TO ELECTRONIC STEERING SYSTEM". I AM A 43 YEAR OLD MAN THAT HAS BEEN DRIVING FOR ALMOST 30 YEARS. I HAVE ANOTHER VEHICLE WITH ELECTRONIC STEERING THAT DRIVES STRAIGHT ON THE SAME ROADS. THANKS FOR YOUR TIME... *TR