NHTSA Complaint #10644399 — 2011 GMC ACADIA

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 10644399
Vehicle 2011 GMC ACADIA
Component SEATS
Date of Incident
Date Filed
Mileage 51,560 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CT

Consumer Description

WHILE DRIVING ON THE HIGHWAY, MY SIX YEAR OLD DAUGHTER EXCLAIMED THAT HER HEAD WAS "TOUCHING THE FRONT SEAT" AND HER "FEET WERE ON THE FLOOR". WHEN I (THE DRIVER) LOOKED BACK, I SAW THAT HER SEAT HAD DISLODGED AND EJECTED HER INTO AN UPRIGHT POSITION. THIS CAUSED HER HEAD/FACE TO BE HITTING THE SEAT IN FRONT OF HER AND HER FEET TO BE ON THE FLOOR OF THE CAR. I HAD TO IMMEDIATELY PULL OVER ON THE SIDE OF THE HIGHWAY. I OBSERVED THAT THE SEAT (CUSHION PART - NOT THE BACK) HAD POPPED UP CAUSING MY DAUGHTER AND HER CARSEAT TO POP UP AS WELL. I COULD SEE UNDER THE SEAT AS I WAS TRYING TO POSITION THE SEAT INTO PLACE. I NOTED SEVERE RUSTING ON THE METAL SEAT TRACK/FRAME WHICH APPEARED TO BE THE CAUSE FOR THE SEAT TO UNHINGE OR UNLOCK. IT TOOK SEVERAL ATTEMPTS TO LOCK THE SEAT BACK INTO PLACE. THIS IS OBVIOUSLY A SERIOUS SAFETY CONCERN AND MY DAUGHTER COULD HAVE BEEN SEVERELY INJURED, IF NOT DIED IF THE CAR HAD BEEN IN A CRASH. THE CAR SEAT EJECTED FROM SIMPLE DRIVING. THIS COULD HAVE HAD A TRAGIC ENDING. *TR

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