NHTSA Complaint #10389761 — 2011 GMC ACADIA SEATS

Complaint Details

ODI Number	10389761
Vehicle	2011 GMC ACADIA
Component	SEATS
Date of Incident	February 16, 2011
Date Filed	March 10, 2011
Mileage	1,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER SIDE HEADREST WAS ABNORMALLY FORCING HIS HEAD FORWARD WHEN DRIVING AND PREVENTING HIM FROM BEING ABLE TO COMFORTABLE REST HIS SHOULDERS BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 1,813 AND THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.

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