NHTSA Complaint #10644392 — 2007 LEXUS IS 250

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10644392
Vehicle	2007 LEXUS IS 250
Component	STRUCTURE
Date of Incident	October 31, 2013
Date Filed	October 13, 2014
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY DASHBOARD AND DOORS HAVE BEEN MELTING INCREASINGLY OVER THE PAST YEAR FROM THE FLORIDA HEAT/HUMIDITY. THE DASHBOARD IS COMING APART AND IS STICKY. MY VISION IS GREATLY IMPACTED BY THE GLARE ON THE WINDOW THAT OCCURS FROM THE STICKY DASHBOARD . I AM HIGHLY FEARFUL OF AN ACCIDENT. MY DOORS ARE SO STICKY THAT MY CLOTHES ARE CONSTANTLY RUINED. I CONTACTED LEXUS AND THEY ONLY OFFERED $500 AS A COURTESY, SINCE I AM OUT OF "WARRANTY". LEXUS QUOTED ME $3300 TO FIX THE PROBLEM. I HAVE SEEN THE NEWS WITH MANY OTHERS WITH SIMILAR PROBLEMS AND NO ASSISTANCE HAS BEEN OFFERED, PLACING MINE AND OTHERS LIVES AT RISK. *TR

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