NHTSA Complaint #10644045 — 2014 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10644045
Vehicle 2014 JEEP CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage 200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

VEHICLE WOBBLES/SHAKES/VIBRATES UPON ACCELERATION FROM A STOP - NOW IS DOING IT INTERMITTENTLY AT OTHER SPEEDS - FIRST REPAIR ON 7/22/14 "INSTALL SOP FRONT AXLE ASSEMBLIES & DRIVE 300 MILES TO COMPLETELY BREAK IN A HALF SHAFT" - AFTER THE 300 MILES AND NO CHANGE TO THE PROBLEM - SECOND REPAIR 8/18/14 "INSTALL SOP REAR MOTOR MOUNT, ALIGN ENGINE WITH 2 OTHER SIDE MOUNTS - DRIVING IT OFF THE LOT AFTER THIS REPAIR DID NOT FIX THE PROBLEM - AT THIS TIME CHRYSLER HAS NO FIX FOR THE PROBLEM - I NO LONGER FEEL SAFE DRIVING THIS VEHICLE AND HAVE RECEIVED NO SUBSTANTIVE INFORMATION THAT IT IS SAFE TO DRIVE - AS A MATTER OF FACT I'M HAVING TROUBLE GETTING AN UPDATE FROM CHRYSLER OTHER THAN THEY NO THERE IS A PROBLEM AND THEY ARE WORKING ON IT.

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