NHTSA Complaint #10641791 — 2010 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10641791
Vehicle	2010 FORD FUSION
Component	STEERING
Date of Incident	July 15, 2014
Date Filed	October 6, 2014
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

SITTING WITH THE VEHICLE IN PARK, IN A PARKING LOT. WHEN THE SHIFTER WAS MOVED INTO DRIVE, A POWER STEERING FAULT ERROR FLASHED IN THE MESSAGED CENTER ALONG WITH A "SERVICE ADVANCETRAC" ERROR. ULTIMATELY LOST FULL FUNCTION OF THE POWER STEERING. THE CAR SAT IN MY DRIVE WAY WHILE I FIRST TRIED TO SEE IF THERE WAS AN EASY FIX I COULD DO MYSELF. AFTER 3 DAYS OF SITTING IN MY DRIVE WAY THE CARS POWER STEERING WAS MECHANICALLY FROZEN, AND I WAS UNABLE TO DRIVE THE VEHICLE AT ALL, EVEN WITHOUT POWER STEERING. I TOWED THE VEHICLE TO A SHOP WHERE THE ENTIRE STEERING RACK WAS REPLACED, AFTER PARTS LABOR AND A NEW ALIGNMENT THE TOTAL COST WAS BETWEEN 1600 AND 1700 DOLLARS. *TR

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