NHTSA Complaint #10641733 — 2010 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10641733 |
| Vehicle | 2010 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I LOST MY POWER STEERING IN MY 2010 FUSION. I TOOK IT TO THE DEALER (THINKING I HAD A WARRANTY ON IT) TO GET IT FIXED. THEY TOLD ME THAT THEY FLASHED THE COMPUTER AND IT CAME BACK WITH A HARD FAULT AND THE WHOLE RACK NEED TO BE REPLACE. NOT HAVING THE MONEY I PICKED UP THE CAR AND IT WORKED FINE. DROVE IT FOR A WEEK THEN AT THE SAME SPOT IN THE ROAD IT WENT OUT AGAIN. CALLED ANOTHER DEALER CLOSER TO WORK TOO SEE IF I COULD HAVE IT REFLASHED TO HOPEFULLY RESET IT AGAIN BUT THEY TOLD ME ONCE IT WAS FLASHED THAT THEY COULDN'T DO IT AGAIN. I REALLY HOPE THIS GETS RESOLVED. NOW I REPLACED IT WITH A USED ONE AND HAVE NOT HAD A PROBLEM SINCE. *TR
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