NHTSA Complaint #10641463 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10641463
Vehicle	2014 JEEP CHEROKEE
Component	ENGINE
Date of Incident	August 28, 2014
Date Filed	October 4, 2014
Mileage	1,583 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

CAR STALLED 6X WITH MY 4 AND 5 YEAR OLDS IN THE VEHICLE. SMOKE BILLOWS OUT OF BACK OF CAR. IGNITION COIL, SPARK PLUGS, FILTER AND OIL REPLACED. 9/2/14 CAR SHIFTING INCORRECTLY. COMPUTER SYSTEM RESET DUE TO TRANSMISSION ISSUES. CUSTOMER TOLD TO BRING BACK AFTER DRIVES 500 MILES FOR OIL CONSUMPTION TEST. 9/29/14 OIL CONSUMPTION TEST FAILED. PVC INTAKE VALVE REPLACED. DEALER TO DRIVE CAR 250 MILES AND TEST OIL CONSUMPTION AGAIN. AS OF 10/3, NO RESOLUTION. CUSTOMER HAS REQUESTED REPLACEMENT FROM MANUFACTURER. NOT APPROVED AS OF YET. *TR

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