NHTSA Complaint #10641122 — 2010 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10641122
Vehicle 2010 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I PURCHASED MY CAR AT THE END OF DECEMBER 2013, A MONTH LATER MY WIFE NOTICED THE CAR SOUNDED LOUDER THAN USUAL SO I CHECKED THE OIL AND THERE WAS NOT A DROP OF OIL IN THE ENGINE. I QUICKLY ADDED OIL AND PERFORMED AN OIL CHANGE ASAP. I CALLED UP THE DEALERSHIP AND THEY ASSURED ME AN OIL CHANGE IS DONE BEFORE EVERY PURCHASE. I ROUTINELY CHECK THE OIL AND ADD ABOUT A QUART A MONTH. AT THE END OF JULY 2014 I TOOK MY CAR TO HAVE THE AC CHECKED OUT AND I ASKED THE SERVICE CENTER TO LOOK AT THE ENGINE SINCE IT WAS LOSING ABOUT A QUART A MONTH. I GET THE CAR BACK A WEEK LATER AND THEY COULD NOT DETERMINE THE PROBLEM. THEY PERFORMED AN OIL CHANGE AND ASKED THAT I BRING IT BACK FOR THE NEXT OIL CHANGE FOR AN INSPECTION. THIS WAS ON 8/1/2014 AND YESTERDAY 10/2/2014 I CHECKED THE OIL AND ONCE AGAIN THERE WAS NOT A DROP OF OIL. IT IS CURRENTLY AT THE DEALERSHIP. THE SERVICE TECH CALLED GM IN JULY 2014 AND FOUND OUT THERE WAS A RECALL FOR EQUINOXES LOSING OIL IF THEY TOW BUT THAT DID NOT APPLY TO MY VEHICLE AND I DO NOT SEE THAT RECALL ANYMORE. *TR

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