NHTSA Complaint #10640905 — 2012 VICTORY CROSS COUNTRY

THERE IS NOTICEABLE WEAR ON A LATCH ON MY RIGHT SIDE (THROTTLE SIDE) SADDLEBAG. THE LATCH THAT KEEPS THE BAG CLOSED IS WEARING OUT FROM AN IMPROPERLY INSTALLED LATCH CATCH. WHAT I CAN TELL IS THAT POLARIS INDUSTRIES (VICTORY MOTORCYCLE DIVISION) IS USING THE EXACT SAME LATCH FOR THE RIGHT SIDE SADDLE BAG AND LEFT SIDE SADDLE BAG. THE PROBLEM IS THAT THERE IS ONLY WEAR ON THE RIGHT SIDE LATCH BECAUSE IT IS ACTUALLY DESIGNED FOR THE LEFT SADDLE BAG ONLY. POLARIS IS NOT CONSIDERING THIS A DEFECT OR A PROBLEM. INSTEAD OF DOING A RECALL, THEY ARE SUGGESTING THAT THE CONSUMER FOLLOWS A YOUTUBE VIDEO FROM A AFTER MARKET VENDOR TO MODIFY THE HOLES ON THE LATCH CATCH TO MOVE IT BACK ABOUT 5/16". ONCE YOU DO THAT, THE WEAR IS SLOWED DOWN CONSIDERABLY. THERE ARE SEVERAL OWNERS OF THE CROSS COUNTRY BIKES WHO HAVE THIS WEAR. CHECK OUT THE WEB PAGE, HTTP://THEVOG.NET AND SEARCH FOR SADDLE BAG LATCH WEAR. YOU WILL SEE SEVERAL OWNERS WITH THE COMPLAINT AND PHOTOS. I WOULD LIKE POLARIS INDUSTRIES TO OWN UP TO THE PROBLEM AND ISSUE A RECALL OF ALL CROSS COUNTRY BIKES WITH SADDLEBAG LATCH PROBLEMS AND REPLACE THE LATCHES. *TR