NHTSA Complaint #10639901 — 2004 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10639901
Vehicle	2004 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	November 3, 2010
Date Filed	September 29, 2014
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING OUR VOLVO XC-90, THE ENTIRE ELECTRICAL SYSTEM SHUTS DOWN (DASHBOARD DISPLAY, LIGHTING, AC, POWER WINDOWS, POWER DOOR LOCKS, EVERYTHING ELECTRICAL ETC.). ADDITIONALLY, FOR A SPLIT SECOND THE ENGINE/TRANSMISSION JERKS AND/OR STALLS BEFORE RESUMING. THE FIRST TIME THIS HAPPENED WAS IN 2010 AND NEVER OCCURRED AGAIN FOR SEVERAL YEARS. THEN SUDDENLY ON A RECENT TRIP IN AUGUST 2014 THIS HAPPENED REPEATEDLY AND THE ELECTRICAL SYSTEM NEVER RETURNED TO OPERATION DURING THAT TRIP. IN THAT AUGUST 2014 OCCURRENCE WE WERE TRAVELING DOWN NARROW STATE HIGHWAY 1 IN BIG SUR, CALIFORNIA. HAD WE LOST CONTROL OF THE VEHICLE DURING THE JERKING EPISODES WE COULD HAVE GONE OFF THE NARROW ROAD AND DOWN THE STEEP CLIFF SIDE TO OUR DEATHS. THIS PUT OUR FAMILY IN A VERY PERILOUS SITUATION. ADDITIONALLY, SINCE THE ABOVE INCIDENT IN LATE AUGUST 2014 THE VEHICLE HAS EXPERIENCED NUMEROUS OTHER FLASHES/JERKING INCIDENTS WHILE AT HIGHWAY SPEEDS. THIS OCCURRENCE SEEMS TO BE INCREASING. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED WITH A NATIONAL RE-CALL. *TR

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