NHTSA Complaint #10639589 — 2009 VOLKSWAGEN ROUTAN

MY KEY HAS BEEN STICKING IN THE IGNITION INTERMITTENTLY. USUALLY I HAVE TO TURN THE CAR BACK ON TURN THE WHEEL, PUT IT IN GEAR AND BACK IN PARK, ONE OR BOTH OF THOSE THINGS USUALLY FREES THE KEY FROM THE ACC MODE AND ALLOWS ME TO REMOVE IT FROM THE IGNITION. TODAY, I WENT TO START THE VAN AND IT IS DEAD. CLICK. THAT IS ALL IT DOES. IT DOES NOT APPEAR THE BATTERY IS DEAD, AS THE HEADLIGHTS AND INTERIOR LIGHTS COME ON, THE DOOR DINGS, THE MILEAGE COMES UP, ETC. THERE IS A RECALL FOR SOMETHING INVOLVING THE IGNITION, BUT I HAVE NOT BEEN INFORMED BY VW YET AS TO A REPAIR. I HAVE SENT IN FOUR PRIOR COMPLAINTS CONCERNING THIS VEHICLE. I BOUGHT IT USED 7/2010 FROM CARMAX. IT IS UNRELIABLE AND DANGEROUS TO HAVE ON THE ROAD. THE ENTIRE BRAKE SYSTEM NEEDS REPAIRED EVERY 7,000 MILES FOLLOWING A SUDDEN CALIPER SEIZE, THE VAN HAS NUMEROUS ELECTRICAL ISSUES THAT CAUSE THE CAR TO JUST STOP. ONE DAY I HEARD IT RUNNING IN MY GARAGE. I CANT RULE OUT ONE OF MY CHILDREN MESSING WITH THE FOB, HOWEVER, I HAVE DIFFICULTY WITH THE REMOTE STARTER MYSELF? (CLICK2X&HOLD) I DO NOT FEEL SAFE WITH THIS VEHICLE. I WILL NOT DRIVE MY CHILDREN LONG DISTANCES OR TRAVEL ROADS WITH THEM THAT REQUIRE SPEEDS OVER 40 MPH. THE VAN DIED WHILE I WAS DRIVING IT 55-60MPH ON A BUSY HIGHWAY, THE VW DEALERSHIP SAID IT WAS NOT A RECALL ISSUE. I CLEARLY SEE IT IS A RECALL ISSUE FOR SOME ROUTANS, MY RECEIPT READS EXACTLY AS THE SIDE DOOR HARNESS RECALL IS STATED. I WILL BE WORKING WITH VW TO REQUEST REIMBURSEMENT, HOWEVER, I DON'T FEEL THAT IS GOOD ENOUGH. THERE IS A MAJOR PROBLEM HERE. I AM LUCKY MYSELF OR MY CHILDREN HAVE NOT BEEN HURT. IN HINDSIGHT OF THE GM IGNITION RECALL, I WOULD BE AMISS TO THINK A CAR COMPANY HAS MY BEST INTEREST IN MIND. I AM HOPING MY GOVERNMENT DOES. *TR