NHTSA Complaint #10639095 — 2012 DODGE RAM 2500

MY LEFT TIE ROD SNAPPED AS I WAS BACKING OUT OF MY PARKING SPOT. THERE IS ALREADY A RECALL ON THIS MATTER. WRITING TO YOU JUST TO GET THIS INFORMATION OUT TO AS MANY AS POSSIBLE. I WENT TO TRI COUNTY CHRYSLER IN POTTSTOWN, PA TO GET AN INSPECTION TO SEE IF I NEEDED THE RECALL WORK DONE. I WAS TOLD THAT I DID NOT NEED THE RECALL DONE, SO THEY ENTERED MY VIN IN SAYING THEY COMPLETED THE WORK. SO A COUPLE WEEKS LATER MY TIE ROD SNAPS, SO MUCH FOR NOT NEEDING THE RECALL DONE. SO I GET IT TOWED TO ANOTHER DEALER AND THEY SAY YES I NEED THE RECALL DONE AND DO THE WORK. SOMETHING NEEDS TO BE DONE ABOUT THIS. THIS IS A VERY SERIOUS MATTER, I COULD HAVE BEEN SERIOUSLY INJURED OR COULD HAVE INJURED SOMEONE ELSE. *TR