NHTSA Complaint #10638460 — 2014 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10638460
Vehicle	2014 JEEP CHEROKEE
Component	STEERING
Date of Incident	September 23, 2014
Date Filed	September 23, 2014
Mileage	1,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TRAVELING TO WORK TOUCHED THE COMMAND BUTTON ON THE STEERING WHEEL AT THAT VERY MOMENT THE RADIO, SCREEN, BLUETOOTH, UCONNECT SYSTEM LOST POWER. THE RADIO SHUT OFF AND THE CENTER SCREEN THAT CONTROLS MANY SAFETY FEATURES OF THE CAR WENT BLANK AND WOULD NOT COME BACK ON. I HAD TO CALL THE DEALERSHIP AND THEY TOOK IT IN IMMEDIATELY TO RESOLVE THE ISSUES. I HAVE HAD THE CAR TWO MONTHS PUT ABOUT 1,200 MILES ON THE CAR AND IT HAS BEEN BACK AT JEEP SEVERAL TIMES WITH ISSUES/RECALLS. *TR

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