NHTSA Complaint #10637674 — 2003 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10637674
Vehicle	2003 CHEVROLET SILVERADO 1500
Component	ELECTRICAL SYSTEM
Date of Incident	September 8, 2014
Date Filed	September 19, 2014
Mileage	98,840 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHEN MY TRUCK IS STARTED FOR THE FIRST TIME IN A DAY THE INSTRUMENT CLUSTER WILL BE FULLY OPERATIONAL. IF THE TRUCK IS SHUT OFF AND RESTARTED THE INSTRUMENT CLUSTER FAILS TO COME ON, NO MATTER HOW MANY TIMES I START AND STOP THE TRUCK. IF THE TRUCK SITS OVERNIGHT AND IS RESTARTED THE CLUSTER FUNCTIONS NORMALLY UNTIL THE TRUCK IS TURNED OFF AND RESTARTED, AT WHICH TIME THE CLUSTER FAILS TO COME ON. ALL GAUGES, TACHOMETER, SPEEDOMETER, BATTERY, ENGINE TEMPERATURE, OIL PRESSURE ODOMETER, FUEL GAUGE AND ODOMETER FAIL TO OPERATE AT ALL. ON THE RARE OCCASION WHILE DRIVING THE TRUCK WITH A NON FUNCTIONAL INSTRUMENT CLUSTER THE CLUSTER WILL SUDDENLY TURN ON. IF I TURN THE TRUCK OFF AND RESTART IT THE CLUSTER FAILS TO COME ONLINE. SEVERAL YEARS AGO I HAD A PROBLEM WITH THE SPEEDOMETER NOT WORKING CORRECTLY AND THE CHEVY DEALERSHIP WAS SUPPOSED TO HAVE REPLACED THE INSTRUMENT CLUSTER. NOW THIS PROBLEM IS OCCURRING. EVEN THOUGH THE TRUCK RUNS WITHOUT THE CLUSTER COMING ON I CANNOT DETERMINE NECESSARY INFORMATION TO SAFELY OPERATE MY VEHICLE. AND, AS THE MILEAGE IS STORED IN THE INSTRUMENT CLUSTER, IT IS PROBABLY NOT REGISTERING MILEAGE WHEN IT IS NON-FUNCTIONAL. *TR

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