NHTSA Complaint #10637374 — 2004 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10637374
Vehicle	2004 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	September 8, 2014
Date Filed	September 18, 2014
Mileage	80,956 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I AM WRITING BECAUSE I WAS TOLD THAT MY ENGINE CRADLE IN MY CHRYSLER PACIFICA IS BEGINNING TO RUST THROUGH AND I HAVE TWO VISIBLE HOLES, AT THIS TIME. I WAS TOLD BY THE CHRYSLER DEALERSHIP THAT ONLY A SMALL NUMBER OF THESE CARS HAVE BEEN GIVEN AN EXTENDED WARRANTY. I CANNOT AFFORD TO HAVE MY CAR REPAIRED FOR $2400. I HAVE A CHRONIC MEDICAL CONDITION, FOR WHICH I HAVE TO DRIVE TO RECEIVE TREATMENTS THREE TIMES A WEEK, PLUS I WORK AND I HAVE TO HAVE RELIABLE TRANSPORTATION. I DON'T THINK CHRYSLER IS TAKING THIS DEFECT SERIOUSLY. I THINK CHRYSLER SHOULD DO THE RESPONSIBLE THING AND FIX EVERY PACIFICA. ARE THEY WAITING FOR SOMEONE'S ENGINE TO ACTUALLY FALL OUT OF THE CAR AND CAUSE A FATALITY? IF SO, THEY WILL BE IN WASHINGTON JUST AS THE GM EXECUTIVES ARE TRYING TO DEFEND THEIR DECISION TO IGNORE A PROBLEM THAT THEY ARE AWARE OF. *TR

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