NHTSA Complaint #10636901 — 2007 LEXUS IS 250

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10636901
Vehicle	2007 LEXUS IS 250
Component	VISIBILITY/WIPER
Date of Incident	August 28, 2014
Date Filed	September 17, 2014
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I OWN A 2007 LEXUS IS250 AND THE INTERIOR IS MELTING. THE DASHBOARD HAS A GLOSSY, STICKY RESIDUE THAT HAS MADE DRIVING DURING THE DAY IN SUNNY CONDITIONS IMPOSSIBLE. THE RESIDUE CAUSES A GLARE THAT HINDERS MY ABILITY TO SEE WHILE DRIVING. SO MUCH SO THAT I ALMOST MISSED A STOP SIGN! THE DOOR PANELS ARE MELTING TO THE POINT THAT IF YOU TOUCH THEM THE MATERIAL STICKS TO YOUR HANDS AND CLOTHING OR JUST FALLS OFF AND WHEN I GET IT ON MY HANDS IT CAUSES A RASH. I'VE CONTACTED LEXUS AND SUBMITTED A REQUEST TO HAVE THESE PARTS REPLACED AND I WAS QUICKLY DENIED. I'M REPORTING THIS ISSUE TO YOU TODAY BECAUSE THIS IS MY ONLY VEHICLE AND I HAVE NO CHOICE BUT TO DRIVE IT AND I WANTED TO DOCUMENT MY CONCERNS IN CASE SOMETHING WERE TO HAPPEN. THANK YOU FOR YOUR TIME. HAVE A GREAT DAY! *TR

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