NHTSA Complaint #10632991 — 2012 DODGE DURANGO

ON SEVERAL OCCASIONS MY 2012 DODGE DURANGO WOULD ACTED LIKE IT WAS HAVING A HARD TIME TURNING OVER WHEN I WOULD START IT. ONE TIME ALL OF MY AUXILIARY LIGHTS LIT UP AND THEN THE ENTIRE SUV CUT OFF. AFTER I HAD MY OIL CHANGED 09/08/14 MY 2012 DODGE DURANGO STARTED HAVING EVEN MORE ISSUES WITH STARTING UP . IT WOULD TAKE ME ANYWHERE FROM 3-10 TIMES TO GET IT STARTED. I HEARD A SIZZLING SOUND UNDER THE SUV AFTER I HAD PARKED IT AND GOT HOME. THE NEXT MORNING THE ENTIRE SUV WAS DEAD. MY NEIGHBOR WAS ABLE TO JUMP START IT, SO I WENT AND PURCHASED A BRAND NEW BATTERY. IT STILL HAD ISSUES STARTING, BUT AFTER SEVERAL ATTEMPTS IT WOULD FINALLY TURN OVER. IT EVEN COMPLETELY CUT OFF ON ME WHILE I WAS SITTING AT A STOP LIGHT. LAST NIGHT I HEARD THE SAME SIZZLING SOUND SOMEWHERE UNDERNEATH MY DURANGO AND THIS MORNING IT WAS COMPLETELY DEAD AGAIN. THIS TIME IT WOULDN'T EVEN TURN ON EVEN AFTER GIVING IT A JUMP. OBVIOUSLY IT'S NOT JUST ME. THIS SITUATION IS SO UNFAIR BECAUSE RIGHT NOW MY CAR DOESN'T WORK AT ALL AND THE DEALERSHIP IS ACTING AS IF THEY HAVE NO IDEA WHAT I'M TALKING ABOUT. IF I WAS ABLE TO 'EASILY' FIGURE OUT THERE IS AN OBVIOUS ISSUE THAT WE ARE ALL HAVING JUST BY DOING A SIMPLE GOOGLE SEARCH, YOU WOULD THINK THE 'EXPERTS' RESPONSIBLE FOR SELLING ME MY CAR AND WORKING ON IT WOULD KNOW TOO. INDIVIDUALS AND BIG COMPANIES WHO TAKE ADVANTAGE OF MORAL CORRECT PEOPLE ALWAYS END UP LOSING IN THE END. I HOPE THEY DO THE RESPONSIBLE THING AND RECALL THE FAULTY TIPM ASSOCIATED WITH ALL OF OUR VEHICLES WITH NO CHARGE TO US. *TR