NHTSA Complaint #10632982 — 2011 DODGE CHALLENGER

OVER THE PAST YEAR, I HAVE HAD MAJOR POWER/BATTERY ISSUES WITH MY CAR NOT STARTING AFTER SITTING OVER NIGHT. THE FIRST TIME, I WAS TOLD BY THE DEALERSHIP THAT IT WAS MY 2 YEAR OLD ALTERNATOR WHICH COST ME NEARLY $700 TO REPLACE. LESS THAN 4 MONTHS LATER, MYSTERIOUSLY MY BATTERY ALSO HAD TO BE REPLACED, WHICH WAS ANOTHER $300 PLUS. A FEW WEEKS AGO, WHILE I WAS DRIVING, MY WINDOW STARTING GOING UP AND DOWN INTERMITTENTLY. I MENTIONED THIS TO MY SON, WHO HAD THE CAR WITH HIM DURING THE TIME OF ALL THE ISSUES, HE STATED THAT HE TOLD THE DEALERSHIP ABOUT IT, AND THEY SAID IT WAS THE "SMART WINDOW" AND OFFERED TO REPAIR IT FOR SOME CRAZY AMOUNT OF MONEY. BUT NEVER DID THEY ALLUDE TO THE FACT THAT THE SMART WINDOW WAS THE CAUSE TO MY ALTERNATOR AND BATTERY FAILURE. MY NEW BATTERY WILL NO LONGER HOLD A CHARGE, AND I AM HAVING TO EITHER DISCONNECT IT EVERY NIGHT, OR JUMP START IT EVERY MORNING. WHEN I CALLED CHRYSLER ABOUT THIS ISSUE, AFTER LEARNING THAT THERE ARE MANY CHRYSLER VEHICLES THAT HAVE BEEN RECALLED FOR THIS ISSUE, I WAS TOLD THAT MINE IS NOT ON THE LIST, BUT THAT I COULD TAKE IT TO A DEALERSHIP SPEND MORE MONEY ON DIAGNOSTICS AND THEY COULD REPAIR IT FOR ME! I AM A SINGLE MOM WHO GOT STUCK WITH THIS CAR IN A DIVORCE. I SHOULD NOT HAVE TO DEAL WITH ALL OF THESE EXPENSIVE ISSUES WITH SUCH A YOUNG CAR.THIS IS POOR BUSINESS BY CHRYSLER, AND I WILL SURELY NOT BUY FROM THEM AGAIN! *TR